Customer Care
Customer Care
At Vintage Metal Store, we’re committed to delivering an exceptional shopping experience with every order. Our Customer Care team is here to help with any questions, issues, or feedback you may have. Here’s how we can assist you:
1. Shipping and Delivery
- We offer reliable Australia-wide shipping options to get your items to you quickly and safely.
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Shipping Rates:
- 1-2 shirts: $12 via Australia Post
- 3-5 shirts: $21 via Australia Post
- 5-10 shirts: $30 via Sendle
- 11+ shirts: Free
- Your order will be processed within 5-10 business days and shipped as per the method selected at checkout.
2. Returns and Exchanges
- If you’re not fully satisfied with your purchase, you may return or exchange eligible items within 30 days of receiving your order.
- For details on returns please email us at dave@vintagemetal.com.au.
3. Payment Options
- We accept payment by PayPal.
4. Contact Us
- Can’t find the information you’re looking for? Our Customer Care team is here to help.
- Reach us via:
- Email: dave@vintagemetal.com.au
- Social Media: Message us on Instagram.
5. Your Feedback Matters
- We value your input and are always looking to improve. Whether you have feedback or suggestions, we’d love to hear from you. Send us a message, and let us know how we’re doing!
Thank you for shopping with Vintage Metal Store! We’re here to ensure every step of your journey with us is smooth and enjoyable.